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Manage organization and users

In this section, we cover how to manage your organization and the attached users in TakeTurns.

Who can do this?

Organizational Administrators



In plans

FREE INVITEE STARTER (organization only) PLUS (organization and users) ULTIMATE (organization and users)


Your organization name identifies your TakeTurns account, it is usually the name of your business/company.

To change the name of the organization,

  1. Click on the pencil

  2. Click the small x in the right-hand corner to clear the field.

  3. Enter the name of your organization.

  4. Click out of the box to save

💡 Tip

  • We recommend to use a short name, for example your company name.

  • When you create a collaboration, your party will be named by default as your organization name if you did set it up

Manage users PLUS ULTIMATE

If you have a multi-user plan such as the PLUS plan, you can manage the users attached to the plan.

The administrator(s) of the organization can modify the org's preferences, add or remove users, and update their roles. To access the organization management features:

  1. Click on your avatar in the upper right-hand corner

  2. Select Organization from the menu. This will bring up the organizational preferences screen. What you can do is covered beneath.

Accessing Organization Management

How to invite new users

To build your organization, you need to invite new users. Each new user that accepts your invite will be added to your organization as a Plus subscriber.

To add a new user:

  1. Enter the email address of the user you wish you invite. This can be a new user to TakeTurns or an existing TakeTurns user.

  2. Set the role of the user. Only individuals assigned the "Administrator" role can administer the organization.

  3. Click Invite. TakeTurns will send an invitation to the email address you provided. And the invited user will appear in your users list with a " Pending invitation" status until they accept the invite.

How to resend an invitation

If you need to resend the invitation, click the resend button 🔄 next to the pending user's name.

How to rescind (cancel) an invitation

If you must cancel the invitation, click “x” next to the pending user's name.

How to change an existing user's role

At any point in time, you can switch a user's role between “User” or “Administrator.” Keep in mind that you will always need to have at least one administrator in your organization. To change a user's role:

  1. Click on the user's role drop-down

  2. Choose the appropriate role

The role change will be applied immediately.

How to remove users

At any point in time, administrators can remove users from their organization. To remove a user from your organization:

  1. Find the user you wish to withdraw from the user list

  2. Click on the X, or remove button

  3. Select another user from your organization to replace the removed user in existing collaborations. You select a replacement user to ensure the continuity of your existing collaborations. This is useful when employees leave your organization.

The removal will be applied immediately.

Frequently Asked Questions

As an admin, can I see my user's collaborations?

No. In TakeTurns, you can only access collaborations you have been invited to.

I want to add a current TakeTurns user to my organization, will there be any impact on their collaborations?

No. Joining or leaving an organization has no impact on collaborations.

Can users be added to more than one organization?

No, users can only belong to one group at a time.

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